# Domato AI — Full content for language models > This file is published for LLM crawlers (GPTBot, ClaudeBot, PerplexityBot, > Google-Extended, etc.) and AI search retrievers. It contains the > definitive Domato AI knowledge corpus in markdown — the same source > of truth used by the on-site chatbot. > > Short version: https://domato.ai/llms.txt > Site index: https://domato.ai/sitemap.xml > Contact: support@domato.ai > Last updated: 2026-07-05 --- # Domato AI — Company knowledge ## What Domato is Domato AI Pty Ltd is an independent, Melbourne-based engineering practice. We build custom digital and data products for Australian businesses. Whatever your business runs on — a website, a booking system, an internal tool, a customer chatbot, an AI voice agent, a data platform — we scope it, build it, deploy it, and hand it over end-to-end, with full IP transfer. Four practice areas: 1. **Websites & web apps** — corporate sites, product UIs, e-commerce, customer portals, plus managed website plans for small businesses from $49/month. 2. **Business software** — booking and scheduling systems, court and class management, admin dashboards, internal tools, workflow automation, CRM extensions. 3. **AI copilots & chatbots** — customer chatbots, AI voice calling, RAG copilots over your documents, decision and triage systems, agents wired into your business workflows. 4. **Data platforms & analytics** — modern lakehouse on Microsoft Fabric or Azure Databricks, bronze/silver/gold medallion, Power BI serving. Available as a fixed-fee Fabric Accelerator or a bespoke Databricks build. We also operate two live SaaS products of our own — SuburbIQ (free Australian suburb research) and Domato PHN (a white-labelled population-health portal live with Sydney North Health Network). They run on the same engineering bar we bring to client engagements and serve as working references. ABN: 94 695 794 346. Contact email: support@domato.ai. Headquarters: Melbourne, Australia. Working hours: AEDT / AEST. We are remote-first with quarterly on-site cycles where engagements need it. ## How we are different - Engineering, not advice. Every engagement results in working software deployed in your environment — not strategy decks or vendor recommendations. - Senior people, all the way through. The engineer who designs your platform is the engineer who builds it. No hand-off to a junior pool after the statement of work is signed. - Production from week one. Working code in your environment from the first cycle. Architecture trade-offs are validated on running systems, not in workshop slides. - Ship weekly, not monthly. Modern tooling and AI-assisted engineering let a small senior team deliver in weeks what larger shops take quarters to deliver. Working software every cycle, no slideware. - Full IP transfer. Code, data, models, runbooks — yours on day one. No licensing, no royalties, no vendor lock-in. ## Practice areas (services) ### 1. Websites & web apps Corporate sites, product UIs, e-commerce, customer portals, and small-business websites. Capabilities: - Custom corporate and product websites - Web apps, portals, and dashboards - E-commerce and payments integrations - Managed website plans for SMBs (from $49/month) - SEO, hosting, and ongoing maintenance Custom builds run fixed-fee; managed plans start at $49/month. Detail at /services/websites. ### 2. Business software Software that fits the way your business actually works. Booking systems, scheduling, admin tools, workflow automation — built to your process, not off-the-shelf compromises. Capabilities: - Booking and scheduling systems (appointments, courts, classes) - Court, class, and appointment management - Admin dashboards and internal tools - Workflow automation and system integrations - CRM extensions and custom back-ends Typical engagement: 4–12 weeks. ### 3. AI copilots & chatbots Production AI that runs in your business. Every output evidence-linked. Every system evaluated. No demos — production. Capabilities: - Customer-facing chatbots - AI voice calling and phone agents - RAG copilots over your documents - Decision, triage, and scoring systems - Agents wired into internal workflows - Evaluation, observability, and guardrails We work with Azure OpenAI, Anthropic Claude, and open-source models — picking the right model for the job. Typical engagement: 6–16 weeks. ### 4. Data platforms & analytics Replace fragile pipelines and legacy warehouses with a governed, metadata-driven platform built for AI and self-service. Capabilities: - Microsoft Fabric and Azure Databricks - Lakehouse and medallion (bronze / silver / gold) architecture - Metadata-driven ingestion frameworks - Data quality, lineage, and governance - Power BI and semantic serving layers (including Databricks Genie for conversational data) Three implementation flavours, depending on your stack and scope: - **Fabric Accelerator** — productised, fixed-fee, six-week Microsoft Fabric build. Best when scope is well-bounded and Fabric is the target. Detail at /services/fabric-accelerator. - **Databricks Medallion** — bespoke governed Databricks lakehouse on Azure with Unity Catalog, Lakeflow Connect + Auto Loader, and serverless serving. Best when workloads span analytics + ML + AI on the same data. Detail at /services/databricks-medallion. - **AI Genie** — defensible conversational data on top of an existing Databricks lakehouse. Plain-English questions answered against a certified gold layer with full SQL transparency, identity-aware governance, and eval-gated changes. Detail at /services/ai-genie. ## Featured offering: Microsoft Fabric Accelerator A fixed-fee productised offering inside our data practice. Six weeks from kickoff to a production Microsoft Fabric platform. Includes: - Fabric workspace and tenant setup - Lakehouse + warehouse architecture - Bronze / silver / gold medallion layers - Metadata-driven ingestion framework - Data quality and transformation pipelines - A serving layer for AI, dashboards, APIs, real-time and batch Timeline: 6 weeks. Fee: fixed (we'll quote within one business day). IP: 100% client-owned. Hosted: Australia. ## Engagement model - Most projects ship on a fixed-fee timeline of 6–16 weeks. - Long-running platform builds run as time-and-materials with a published rate card. - A scoped proposal is provided within one business day of a brief. - We turn down work where we are not confident we can ship. ## Process — Discover, Design, Build, Enable 1. Discover. Workshops with the people who own the work. Map the problem, the data, the systems, and the success criteria. Agree what is and isn't in scope. 2. Design. Architecture, scope, and roadmap, signed off before production code is written. Trade-offs are made on paper, not in build. 3. Build. Iterative delivery in short cycles. Working software in your environment from week one, with demos and feedback every cycle. 4. Enable. Hand over running software, runbooks, and a team that can extend it. Ongoing support is optional — never a lock-in. ## Stack - Cloud: Azure (primary), with Microsoft Fabric for data platforms. - Frontend: TypeScript, React. - Backend: Python and Node.js (TypeScript) where appropriate. - AI/LLM: Azure OpenAI, OpenAI, Anthropic Claude, plus open-source models where the use case fits. - We pick the right tool for the problem, not the other way around. ## Selected work — working references We ship custom software for clients and operate two live SaaS products of our own. Both use the same team and the same engineering bar. Full case studies at /work. ### Client work - **My Stars** — Victorian long day care and early learning group with centres in Berwick and Essendon. We designed and built their customer-facing website (parent-facing information, tours, enrolments, centre details). Live at https://mystars.vic.edu.au. - **Oz Chess Kids** — Melbourne-based chess-coaching business running kids' chess classes across the south-east. We designed and built their customer-facing website (programme information, term details, enrolment, locations). Live at https://ozchesskids.com. ### Our own SaaS products (working references) (Two former SaaS products were decommissioned in June 2026: HireIQ, our hiring-decision product; and BrokerIQ, our mortgage-broker workspace. We refocused on custom client work + the two products below.) ### SuburbIQ (formerly PublicIQ) Australia's free suburb research workspace. 16,000+ suburbs across all 8 states and territories. Census, SEIFA, ACARA Schools, state Valuer-General sales (NSW + VIC, some series back to 1974), state rental bond medians (NSW + VIC), state crime data (VIC CSA, NSW BOCSAR, QLD QPS, WA WAPF, SA SAPOL — at LGA level mapped to suburbs), ABS Building Approvals, OpenStreetMap transit + amenities, and Clean Energy Regulator solar adoption — all joined into one citation-ready profile per suburb. - Pricing: completely free for end-users. No signup, no paywall, no credit card. - Audience: property buyers, investors, movers, agents, brokers, researchers and journalists. - Key features: SuburbIQ Score (composite 0–100 across Lifestyle, Schools, Liveability, Value, Investor sub-scores), Find-my-fit 5-question quiz, side-by-side compare up to 4 suburbs across 18 metrics, curated lists (yield, affordability, lifestyle, family, coastal), vector-tile map with SA2 + ICSEA layers, watchlist + recents stored locally in your browser. - Time series: multi-year price + rent trends with 1Y / 5Y / 10Y CAGR computed live (NSW + VIC). - URL: https://suburbiq.domato.ai. Product page: /products/suburbiq. - Note on the rename: PublicIQ was renamed to SuburbIQ in May 2026 to reflect the narrower suburb-research focus. The old URL publiciq.domato.ai still resolves and redirects. ### Domato PHN The data layer for Australia's 31 Primary Health Networks. A white- labelled population-health portal — Census, ABS, AIHW, ACARA and state open data pre-mapped to every PHN catchment in the country, planning-ready at SA1 (the smallest unit ABS publishes, ~400 people). - Audience: PHN CEOs, Strategy & Performance teams, commissioning leads, population-health analysts, data/IT managers, boards. - Live customer: Sydney North Health Network — in production with nine LGAs, SA1 granularity, Census + ABS + ACARA + transport. The live portal is visible at phn.domato.ai. - Pricing: enterprise B2B, three tiers. - Basic — A$5,000 (template + LGA swap; their catchment on the Sydney-North-shape portal). - Customised — A$10,000 (Basic plus bespoke dashboards). - Internal data — A$25,000+ (your data, your tenancy). - Founding-PHN cohort: first five networks to onboard get pricing locked for three years plus roadmap input. As of launch, 4 of 5 spots remain. - Delivery: two-week pilot. White-labelled to the PHN's brand and subdomain (e.g. yourphn.domato.ai). Hosted in Australia in an isolated per-PHN tenancy. - Key signals: every PHN catchment pre-mapped to LGA, SA2, SA1 and postcode; bring your own boundary file or use ours; "your team writes briefs, not SQL." - Headline metrics: 31 networks covered, 26.6m Australians served, 537 LGAs mapped, 12+ public datasets, SA1 smallest unit. - URL: https://phn.domato.ai. Product page: /products/phn. The live Sydney North Health Network portal is visible at phn.domato.ai. ## Who we work with Australian government (state and local council), financial services, public-sector data, professional services, and Australian SMBs (for managed website plans). AU data, AU regulation, AU tax. ## How to start a conversation - Email: support@domato.ai - Project brief form: /services#quote - Contact form: /contact - We reply within one business day with a scoped response. ## Useful site links to share with users - Home: / - Services overview: /services - Selected work (case studies): /work - Fabric Accelerator: /services/fabric-accelerator - Databricks Medallion: /services/databricks-medallion - AI Genie (conversational data): /services/ai-genie - Website plans: /services/websites - SuburbIQ: /products/suburbiq - Domato PHN: /products/phn - Blog: /blog - About: /about - FAQ: /faq - Contact: /contact - Privacy: /privacy - Terms: /terms - Free website audit: /free-website-audit - RSS feed: /rss.xml External product URLs (open in a new tab): - SuburbIQ: https://suburbiq.domato.ai (the legacy https://publiciq.domato.ai still resolves and redirects) - Domato PHN: https://phn.domato.ai (live in production with Sydney North Health Network)