# Domato AI

> Melbourne-based engineering practice. We build custom digital and data products for Australian businesses — websites, booking systems, workflow automation, AI copilots, chatbots, and data platforms. Small senior teams, modern tooling, end-to-end delivery in weeks not quarters. Alongside client work we also operate two live SaaS products of our own as working references.

**Contact:** support@domato.ai
**Hours:** AEDT / AEST (Melbourne, Victoria, Australia)
**ABN:** 94 695 794 346

## Services — four practice areas

- [Websites & web apps](https://domato.ai/services): corporate sites, product UIs, e-commerce, customer portals, plus managed website plans for small businesses from $49/month. Detail at https://domato.ai/services/websites
- [Business software](https://domato.ai/services): booking and scheduling systems, court and class management, admin dashboards, internal tools, workflow automation, CRM extensions. Custom-built to your process.
- [AI copilots & chatbots](https://domato.ai/services): customer chatbots, AI voice calling and phone agents, RAG copilots over your documents, decision and triage systems, agents wired into internal workflows. Production AI, not demos. Azure OpenAI + Anthropic Claude + open-source.
- [Data platforms & analytics](https://domato.ai/services): modern lakehouse on Microsoft Fabric or Azure Databricks, metadata-driven ingestion, Power BI serving.

## Featured data-platform offerings

- [Fabric Accelerator](https://domato.ai/services/fabric-accelerator): productised six-week Microsoft Fabric build. Lakehouse, medallion architecture, metadata-driven framework, governed serving layer. Fixed-fee.
- [Databricks Medallion](https://domato.ai/services/databricks-medallion): reference implementation of a governed Databricks lakehouse on Azure. Unity Catalog, Lakeflow Connect + Auto Loader, bronze/silver/gold layers, serverless serving. Bespoke per engagement.
- [AI Genie](https://domato.ai/services/ai-genie): defensible Databricks Genie deployment — natural-language questions answered against a certified gold layer with full SQL transparency, identity-aware governance, and an eval suite that gates every change.

## Selected work — working references

- [SuburbIQ](https://domato.ai/products/suburbiq): free Australian suburb research workspace. Census, SEIFA, ACARA Schools, Valuer-General sales (NSW + VIC), rental medians, LGA crime (VIC, NSW, QLD, WA, SA), transit, lifestyle — joined into one citation-ready profile per suburb. 16,000+ suburbs. No signup, no paywall. URL: https://suburbiq.domato.ai
- [Domato PHN](https://domato.ai/products/phn): white-labelled population-health portal for Australia's 31 Primary Health Networks. Census, ABS, AIHW, ACARA and state open data pre-mapped to every PHN catchment at SA1 granularity. Live with Sydney North Health Network. Enterprise B2B from A$5,000/yr. URL: https://phn.domato.ai
- Full case studies at [/work](https://domato.ai/work).

## Process

We work in four phases on every engagement: **Discover** (workshops, problem-mapping, success criteria), **Design** (architecture + roadmap, signed off before code), **Build** (iterative delivery in your environment from week one), **Enable** (handover with runbooks, docs, and trained in-house team). Most projects run 6–16 weeks; small builds 2–4 weeks; complex platform builds longer.

## Principles

- **Engineering, not advice.** Every engagement results in working software deployed in your environment — not strategy decks.
- **Senior people, all the way through.** The engineer who designs your system is the engineer who builds it. No bait-and-switch with juniors after sign-off.
- **Ship weekly, not monthly.** Modern tooling and AI-assisted engineering let a small senior team ship in weeks what larger shops take quarters to deliver.
- **Full IP transfer.** Code, data, models, runbooks — yours on day one. No licensing, no royalties, no vendor lock-in.

## Topics we know about

Custom software · Websites · Web apps · Booking systems · Scheduling · Workflow automation · Business process automation · Court booking · Class management · Admin dashboards · Internal tools · CRM extensions · Customer chatbots · AI voice calling · Phone agents · RAG copilots · LLM applications · AI agents · Decision systems · Microsoft Fabric · Azure Databricks · Lakehouse · Medallion architecture · Unity Catalog · Databricks Genie · Natural-language to SQL · Power BI · ABS Census data · SEIFA · ACARA Schools · Australian Primary Health Networks · Data platform modernisation

## Other

- [Blog](https://domato.ai/blog) — articles on custom builds, PHN data, suburb research, and data platforms.
- [FAQ](https://domato.ai/faq) — questions answered by practice area.
- [About](https://domato.ai/about) — who we are.
- [Contact](https://domato.ai/contact) — get in touch.
- [Privacy](https://domato.ai/privacy) · [Terms](https://domato.ai/terms)
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- [Full content for LLMs](https://domato.ai/llms-full.txt)