Question 1

What is Domato?

Accepted Answer

Domato builds focused AI products that help people and organisations make real-world decisions faster. Our current products are BrokerIQ (for mortgage brokers) and PublicIQ (for Australian public data).

Question 2

Who is Domato for?

Accepted Answer

Our products serve different audiences — BrokerIQ is built for Australian mortgage brokers and brokerage teams, while PublicIQ serves councils, researchers, journalists, and anyone working with Australian public data.

Question 3

Is Domato an Australian company?

Accepted Answer

Yes. Domato AI Pty Ltd (ABN 94 695 794 346) is an Australian company.

Question 4

How do I contact Domato?

Accepted Answer

Email us at support@domato.ai or visit our contact page. We typically respond within one business day.

Question 5

Is my data secure?

Accepted Answer

Security and privacy are core to how we build. We follow best practices for data handling, access control, and infrastructure security. Read our privacy policy for full details.

Question 6

What is BrokerIQ?

Accepted Answer

BrokerIQ is an all-in-one workspace for Australian mortgage brokers. It brings scenario management, client intake, quick calculators, live CDR market rates, Gmail integration, and team collaboration into one platform.

Question 7

How much does BrokerIQ cost?

Accepted Answer

$128/month after a 30-day free trial. One plan, everything included. No credit card required to start.

Question 8

What calculators are included in BrokerIQ?

Accepted Answer

Stamp duty, borrowing capacity, equity, split loan, refinance, offset, and more — all built in and available from any scenario.

Question 9

What are CDR Market Rates?

Accepted Answer

Live mortgage product data sourced from the Consumer Data Right (CDR). This gives you always up-to-date rates from all authorised deposit-taking institutions when comparing loan scenarios.

Question 10

Can I collaborate with my team on BrokerIQ?

Accepted Answer

Yes. Invite team members to your organisation, share scenarios, and manage your brokerage collaboratively.

Question 11

Does BrokerIQ integrate with Gmail?

Accepted Answer

Yes. Connect your Gmail account to track client communications alongside your scenarios — no more switching between tabs.

Question 12

Can I cancel BrokerIQ anytime?

Accepted Answer

Yes. No lock-in contracts. Cancel anytime and your data is preserved if you resubscribe later.

Question 13

How do I get started with BrokerIQ?

Accepted Answer

Visit realestate.domato.ai and sign up for a free 30-day trial. No credit card required — you can start building scenarios immediately.

Question 14

What data does PublicIQ include?

Accepted Answer

ABS Census 2021 demographics, crime statistics from Victoria Police, BOCSAR (NSW), Queensland Police Service, and WA Police Force, plus other government datasets — all in one searchable platform.

Question 15

How many areas does PublicIQ cover?

Accepted Answer

PublicIQ covers 2,400+ SA2 statistical areas across Australia, with crime data available for VIC, NSW, QLD, and WA.

Question 16

Is PublicIQ free?

Accepted Answer

Yes — the free tier gives individual users full dashboard access. Council Pro subscriptions start at $149/month with dedicated LGA dashboards and priority support.

Question 17

Can I ask questions in plain English on PublicIQ?

Accepted Answer

Yes. PublicIQ supports natural language queries so you can ask questions about the data without needing to know the exact metrics or filters.

Question 18

Can I export data from PublicIQ?

Accepted Answer

Yes. CSV export is available so you can take the data into your own tools for further analysis.

Question 19

How often is PublicIQ data updated?

Accepted Answer

Data is sourced from official government releases and updated as new datasets become available from the relevant agencies.

Question 20

Can I compare multiple suburbs on PublicIQ?

Accepted Answer

Yes. The comparison tool lets you put areas side by side across any metric — demographics, crime rates, housing, income, and more.

Question 21

What is the Geographic Explorer?

Accepted Answer

An interactive choropleth map covering 2,400+ SA2 areas. Select any metric and visually compare values across the map.

Frequently Asked Questions

General

BrokerIQ

PublicIQ